1. Acceptance of Terms

By accessing and using Craffr ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Craffr is a lead generation tool that monitors online startup communities and provides alerts when potential clients post relevant content. The Service uses AI to score leads based on buying intent and delivers notifications via email and other channels.

3. User Accounts

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

You must provide accurate and complete registration information
You must be at least 18 years old to use this Service
You may not share your account with others
You must notify us immediately of any unauthorized use

4. Subscription and Payment

Craffr operates on a subscription basis. By subscribing, you agree to pay the fees associated with your chosen plan.

Subscriptions are billed monthly in advance
We offer a 7-day free trial for new users
Payment is processed through our third-party payment processor (Stripe)
You can cancel your subscription at any time
Refunds are provided within 30 days of initial payment

5. Cancellation and Refunds

You may cancel your subscription at any time from your account dashboard or customer portal. Upon cancellation:

You will continue to have access until the end of your billing period
No refund will be provided for the remaining time in the current billing cycle
We offer a 30-day money-back guarantee for first-time subscribers

6. Acceptable Use

You agree not to:

Use the Service for any illegal purpose
Attempt to gain unauthorized access to the Service
Use the Service to spam or harass others
Resell or redistribute the Service without permission
Reverse engineer or attempt to extract the source code
Use automated systems to access the Service beyond normal usage

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Startup Monitor and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We collect and process data as described in the Privacy Policy. By using the Service, you consent to such processing.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

10. Limitation of Liability

IN NO EVENT SHALL CRAFFR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new terms.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

13. Governing Law

These Terms shall be governed by the laws of the United States, without regard to its conflict of law provisions.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@craffr.com

Terms of Service